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Return & Exchange Policy

Return & Exchange Policy
Our furniture products are producing by orders. These items are not eligible for returns. That’s why we don’t accept returns.

All items that are not eligible for return will be marked as such on the product’s description page under the shipping and returns column. Exchanges are not available.

All returnable items are subjected to a 25% restocking fee which will be deducted from your refund. Please note that original shipping charges are non-refundable. Refunds will be applied back onto the original form of payment that was used to place the order. Refused deliveries will be subject to a 50% restocking fee.

Damaged or missing Items
We take pride in the quality of our products and the condition in which they arrive to you. If something isn’t right with your order, simply contact us to tell us what happened. We will contact you within approximately 3 business days to resolve the issue.

How will I know when my return has been received?
After we receive your return and confirm that all items are in saleable condition, you will receive an email confirming that your return has been received. Your refund or credit will be processed in 10-15 business days.

Need assistance?
For the fastest response email us at: eceinterior@gmail.com

updated 12/19/2020


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